TERMS & CONDITIONS – PURE AIR ATLANTA

Effective Date: July 23, 2025  |  Last Updated: March 2026

Contact: contactpureairatlanta@gmail.com  |  +1 (678) 235-3388

Please read these Terms and Conditions carefully before using

our website or booking any service. By accessing our website

(pureairatlanta.com) or scheduling a service with Pure Air

Atlanta, you agree to be bound by these terms.

  1. ABOUT US

 

Pure Air Atlanta is a professional air duct and HVAC cleaning company serving Metro Atlanta, Georgia and surrounding areas.

   Business Name : Pure Air Atlanta

   Address       : Peachtree Street NE, Suite 100, Atlanta, GA 30309

   Phone         : +1 (678) 235-3388

   Email         : contactpureairatlanta@gmail.com

   Hours         : Open 24 Hours

 

  1. SERVICES

 

We provide the following services in the Metro Atlanta area:

   – Air duct cleaning (residential & commercial)

   – Dryer vent cleaning

   – HVAC system cleaning and maintenance

   – Duct repair and sealing

   – Air Purification Atlanta

All service requests must be confirmed by our team before a booking is finalized. We reserve the right to decline or reschedule any service at our discretion.

 

  1. SERVICE APPOINTMENTS & CANCELLATIONS

 

   – Appointments must be scheduled in advance and confirmed by a Pure Air Atlanta representative.

   – If you need to cancel or reschedule, please notify us at least 24 hours before your appointment.

   – Cancellations made less than 24 hours in advance may be subject to a cancellation fee.

   – We reserve the right to reschedule appointments due to weather conditions, emergencies, or unforeseen circumstances. We will notify you as soon as possible.

 

  1. ESTIMATES & PRICING

 

   – All estimates provided are approximate and subject to change based on the actual condition of your system, property access, and scope of work discovered on-site.

   – A final quote will be provided before work begins.

   – Additional charges may apply for severely clogged ducts, extra vents, or services not included in the original estimate.

   – Payment is due at the time of service completion unless otherwise agreed in writing.

   – We accept [cash / credit card / check — update as needed].

 

  1. GUARANTEE & WARRANTY

 

   – Pure Air Atlanta takes pride in the quality of our work.

   – If you are not satisfied with the service provided, please contact us within 7 days of service completion and we will return to address the issue at no extra cost.

   – Our guarantee covers the quality of cleaning work performed. It does not cover pre-existing damage, mechanical failures, or issues unrelated to our service.

   – Any “lifetime guarantee” applies specifically to our workmanship and will be honored under normal use conditions.

 

  1. CUSTOMER RESPONSIBILITIES

 

To ensure a safe and effective service, customers must:

   – Provide safe and clear access to all vents, ducts, and HVAC system areas before the technician arrives.

   – Inform us in advance of any pets, children, or persons with health conditions who may be affected during service.

   – Disclose any known issues with the HVAC system, such as mold, prior damage, or pest infestations.

   – Ensure an adult (18+) is present during the service.

Failure to meet these responsibilities may result in rescheduling or additional charges.

 

  1. LIMITATION OF LIABILITY

 

Pure Air Atlanta shall not be held liable for:

   – Pre-existing damage to ductwork, HVAC systems, or property that was not caused by our technicians.

   – Damage resulting from inaccessible or improperly installed duct systems.

   – Any indirect, incidental, or consequential damages arising from the use of our services.

   – Delays or service interruptions caused by weather, emergencies, or events beyond our control.

Our total liability in any claim related to our services all not exceed the amount paid for the specific service in question.

 

  1. INTELLECTUAL PROPERTY & WEBSITE CONTENT

 

All content on pureairatlanta.com, including text, images, logos, service descriptions, and graphics, is the exclusive property of Pure Air Atlanta and is protected by copyright law.

You may NOT:

   – Copy, reproduce, or republish any content without our written permission.

   – Use our brand name, logo, or images for commercial purposes.

   – Scrape or automatically collect data from our website.

 

  1. USER CONDUCT

 

When using our website, you agree NOT to:

   – Submit false, misleading, or fraudulent information

   – Attempt to hack, disrupt, or damage our website

   – Use our site for any unlawful or unauthorized purpose

   – Impersonate any person or entity

We reserve the right to block access to anyone who violates these terms.

 

  1. THIRD-PARTY TOOLS & SERVICES

 

We may use trusted third-party platforms to support our operations, including:

   – Online booking and scheduling tools

   – Payment processing services

   – Analytics tools (e.g., Google Analytics)

   – Communication and CRM platforms

These third-party services have their own terms and privacy policies. We are not responsible for their practices.

 

  1. DISPUTE RESOLUTION

 

If you have a complaint or dispute regarding our services:

   Step 1: Contact us directly at contactpureairatlanta@gmail.com or +1 (678) 235-3388. Most issues can be resolved quickly through direct communication.

   Step 2: If the issue is not resolved within 14 business days, both parties agree to attempt mediation before pursuing legal action.

   Step 3: Any legal disputes shall be governed by the laws of the State of Georgia, and shall be resolved in the courts of Fulton County, Georgia.

 

  1. CHANGES TO THESE TERMS

 

We reserve the right to update or modify these Terms and Conditions at any time. When changes are made, we will update the “Last Updated” date at the top of this page.

Your continued use of our website or services after any changes constitutes your acceptance of the updated terms. We encourage you to review this page periodically.

 

  1. CONTACT US

 

For questions or concerns regarding these Terms & Conditions:

   Business Name : Pure Air Atlanta

   Email         : contactpureairatlanta@gmail.com

   Phone         : +1 (678) 235-3388

   Address       : Peachtree Street NE, Suite 100, Atlanta, GA 30309

   Hours         : Open 24 Hours

 

   Pure Air Atlanta – Serving Metro Atlanta and Nearby Areas

        © 2025 Pure Air Atlanta. All Rights Reserved.