PTAC Unit Repair in Atlanta, GA: Hotels, Apartments & Offices

Looking for PTAC Unit Repair in Atlanta? A packaged terminal air conditioner, or PTAC, is the through-the-wall unit that cools and heats a single hotel room, apartment, senior-living unit or office. When one fails, a guest or tenant is uncomfortable and a room may have to be taken out of service. Pure Air Atlanta repairs PTAC units for property managers and owners across Atlanta, one room at a time or across a whole building.

Signs your PTAC unit needs repair

• The room does not cool, or does not heat
• The unit freezes up or ices over
• Water drips inside the room or runs down the exterior wall
• The fan is noisy, rattles or does not run
• The unit will not turn on, or the thermostat does not respond
• A musty smell from the unit
• Cold or hot air leaking around the wall sleeve

What goes wrong with PTACs

• Dirty filters and coils. Hotel and apartment rooms run for long hours and collect dust, lint and pet hair.
• Fan motors. Failed or noisy motors cut airflow and sound bad to guests.
• Controls and thermostats. Control boards and wall or unit thermostats fail and give no response.
• Heating section. Heat strips or the heat pump circuit fail, so the room cools but does not heat.
• Refrigerant and compressor. A leak or a failed compressor stops the cooling.
• Drain and sleeve problems. Blocked drains, rusted sleeves and failed seals let water and outdoor air into the room.

Service for property managers

If you manage a building with many PTACs, a single failed unit is often a sign of others. Ask us about a walk-through of the rooms, a repair list that ranks units by urgency and a cleaning schedule for the filters and coils. Standard wall sleeves often make a like-for-like swap straightforward when a unit is beyond repair, and our AC replacement page covers that route.

PTACs across Atlanta

You will find PTAC units in hotels around Downtown Atlanta, Midtown and Buckhead, in older apartment buildings and offices in West Midtown and Old Fourth Ward, and in other buildings across the city. Tell us the building, the number of units and the brands when you call, and we will plan the visit around guest and tenant schedules.

Keeping PTAC units running

Clean the filter regularly, keep the front grille clear and have the coil and drain cleaned each year. For the rest of the building, see our commercial AC service and air conditioning cleaning.

PTAC Unit Repair in Atlanta neighborhoods

We serve the intown neighborhoods listed on our Atlanta neighborhoods page, including Downtown Atlanta, Midtown, Buckhead, West Midtown and Old Fourth Ward. Browse all areas we serve, read what customers say, or learn about our company.

Related HVAC services

• Commercial AC service
• AC replacement
• Air conditioning cleaning
• AC maintenance
• Package unit repair
• Freon recharge

PTAC Unit Repair FAQ

Why is my PTAC not cooling?

Common causes are a dirty filter or coil, a frozen coil, a failed fan motor, a low refrigerant charge or a failed compressor. A technician can find which one it is.

Can you service a PTAC that has heat pump mode?

Tell us the brand and model when you call, and we will confirm.

Do you service many rooms in one visit?

Yes, we can plan a visit to cover several units. Tell us how many when you call.

Should I repair or replace a PTAC?

Age, repair cost and the unit's refrigerant guide the choice. We explain the options after the diagnosis.

How much does PTAC repair cost?

The price depends on the fault, the parts and the number of units. Our pricing page explains how we quote.